Modern Middle Manager
Primarily my musings on the practical application of technology and management principles at a financial services company.
Change Management, Two Weeks Later

Monday, December 05, 2005  

It didn't take long for the recent round of auditors to tell us that the change management process I started envisioning two weeks ago needed to be implemented NOW. Surprise! I held an hour-long staff meeting explaining the process, answered some questions, let everyone know that this would be a work-in-progress and then started on the hard work: putting together the procedures and memo for the rest of the company.

The most important thing for the rest of the company to know, if not understand, how this new process will slow things down. They say change management is like brakes on the car, it helps you go faster. Bah. For a small department, it means more paperwork and more bureacracy.

There is a game being played by this whole regimen of examinations and regulations. The game is this: if you are a company that hosts systems and/or applications, at a certain scale you can devote people to creating and maintaining compliance. Small companies can't and will be forced to outsource to the big guys who can, if they can stay in the game at all. So our leading lights of legislative prowess create barriers to entry in the public financial service arena. Thank you, Congress, for screwing the small guy yet again.

posted by Henry Jenkins | 12/05/2005 11:06:00 PM

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